Once your order is placed you will receive two emails from us.
- An invoice for the service you ordered. A PDF copy is attached to the email.
- A welcome email containing your account details, sent once payment has been received and the service is active.
Hosting accounts are normally set up shortly after payment is confirmed. Bank transfers (EFT) need to clear before the account is activated, so payment by PayFast is usually quicker.
If you have paid and have not received your welcome email, check your spam folder first, then open a ticket with our Billing department and include the invoice number.
